Customer Solutions Center | Kansas City
Next-level support from Dodge® meets the Midwest
Introducing a first-of-its-kind, one-stop shop offering you fast, flexible, and local solutions. Our new Customer Solutions Center in Kansas City is the destination for getting the job done with customized offerings tailored to you. We welcome you to be one of the first to discover the newest experience in our Dodge history!
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Comprehensive facility capabilities
Discover a unique blend of services to suit key industries in the local market, including grain, aggregate, mining, and food processing operations—all backed by the Dodge legacy of industry leadership, innovation, and best-in-class service you’ve come to expect for more than 145 years.
Servicing the Kansas City metro area, including Omaha, Des Moines, Wichita, St. Louis, and Tulsa
Fast
Ready-to-ship inventory
Maximize uptime and skip extended lead time issues with quick shipping of in-stock mounted bearings, gear reducers, couplings, mechanical drives, and conveyor components.
Assembly operations
Our in-house technicians can quickly assemble motor and gearbox combinations or build full pulley assemblies to save you time and energy on site.
Flexible
System1™ packaged solutions
Get a comprehensive suite of factory-assembled packages ready to install on your equipment, all based on your unique project requirements, with a single invoice, warranty, and point of contact.
Precision machining and reboring
In-house coupling and bushing rebore capabilities with a 24-hour or less turnaround time to meet your exact application needs for maximum uptime.
Custom fabrication
Our engineering team can conduct a site assessment, develop a design with supporting drawings, and fabricate custom transition bases to get your operation back up and running quickly.
Local
On-site training and education
Through its dedicated classroom and hands-on training space, you can learn how to properly select, install, troubleshoot, and maintain Dodge products—from gear reducers to mounted bearings, couplings, and more.
Customer service and technical support
Backed by decades of industry and application expertise, Dodge is committed to providing premier support through local dedicated sales engineers and a USA-based customer service team to help you and your operation succeed.
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